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Transgender & Gender Non-Binary (TGNB) Clients: Clinical Issues and Treatment Strategies

Early in my career, I recognized that without training in affirmative practice, mental health providers are at risk of causing harm to their transgender and gender non-binary clients (TGNB). As a result, mistakes are frequently made by using outdated treatment strategies and having a lack of education of how to work with gender diverse clients.

Today, I know that providing affirmative care practices are critical to ensure the safety of your TGNB clients. I will give you an insider’s perspective and guide you step-by-step through navigating the challenges your clients face that are often overlooked by mainstream clinical approaches.

In this recording, I will show you the power of affirmative care for you and your clients to:

  • Overcome the knowledge barrier
  • Avoid outdated treatment plans
  • Learn and differentiate correct terms such as gender queer, gender fluid and cisgender
  • Breakthrough strategies to help your client tell their partner, families, friends and employers
  • Gain tips to discuss hormone treatments and surgical procedures

Don’t wait to have your next TGNB client educate you about their challenges and clinical concerns!

Begin your journey now to start providing a safe place for all your clients to genuinely be themselves.


Product Details
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Susan Radzilowski, MSW, ACSW, LMSW
6 Hours 16 Minutes
Oct 08, 2019
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Media Type:
DVD - Also available: Digital Seminar
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Continuing Professional Development Certificates - PESI Australia, in collaboration with PESI in the USA, offers quality online continuing professional development events from the leaders in the field at a standard recognized by professional associations including psychology, social work, occupational therapy, alcohol and drug professionals, counselling and psychotherapy. On completion of the training, a Professional Development Certificate is issued after the individual has answered and submitted a quiz and course evaluation. This online program is worth 6 hours CPD.



Susan Radzilowski, MSW, ACSW, LMSW's Profile

Susan Radzilowski, MSW, ACSW, LMSW Related seminars and products

Susan Radzilowski, MSW, ACSW, LMSW, is a fully licensed clinical social worker with over 35 years of experience with children and adolescents. She is the parent of a transgender adult who began his gender transition in 2005. Having little support or reliable sources of information during her son’s early days, Susan set out to help other parents and children navigate this transition.

Susan is one of two co-founders of SE Michigan GLSEN. She also created and teaches a popular mini-course at the University of Michigan for Social Work Students on effective ways to help TGNB children and their families.

Susan is the chair of the NASW-Michigan Chapter Ethics Committee (CEC), member of the National Association of Social Workers, member of Michigan Association for Infant Mental Health, and a member of the World Professional Association for Transgender Health. Susan is also on the faculty in the school of social work at the University of Michigan and at Wayne State University.

Speaker Disclosures:

Financial: Susan Radzilowski has an employment relationship with Detroit Institute for Children. She is a faculty member at the University of Michigan; and Wayne State University. Ms. Radzilowski receives a speaking honorarium from PESI, Inc.

Non-financial: Susan Radzilowski is a member of NASW – Michigan chapter; National Association of Social Workers; Michigan Association for Infant Mental Health; and World Professional Association for Transgender Health. Speaker is the parent of an adult who identifies as transgender.


  1. Communicate the complexities that transgender clients face daily including physical, mental, and social discomfort and how to address these in clinical practice.
  2. Develop a deep comprehension of the ways that a client’s own identity can create a trusting, effective relationship, and how their identity can negatively affect the clinical relationship.
  3. Apply concepts of affirmative clinical practice with gender diverse clients.
  4. Ascertain the various gender diverse identities and understand the ways that intersecting identities create further challenges in daily life.
  5. Assess your current clinical practice to determine how affirmative your practice is for gender diverse clients.
  6. Individualize and create a transition timeline and goals with your client.
  7. Prepare letters for clients seeking feminizing and masculinizing hormone therapy and gender confirmation surgeries.


Affirmative Clinical Practice
  • Ethical responsibilities
  • Clinical application of affirmative practice
  • Work with clients across the lifespan
    • Children
    • Adolescents
    • Emerging adults
    • Older adults
  • Elements of support for transition care
Gender Identity and Diversity
  • Coming out
  • Transition experiences (e.g., social, medical, and legal)
  • Diagnosis
  • Historical perspectives
  • Current conceptions of gender diversity
  • Challenges with keeping up with identity labels
Challenges Faced by Gender Diverse People
  • Intersecting identities
  • Discrimination and violence
  • Clients seeking asylum
  • Clinical concerns
    • Trauma
    • Depression
    • Anxiety
    • Substance abuse
    • Suicidal ideation
  • Family considerations
    • Parenting
    • Adoption
    • Value of support
    • Legal concerns
Interrogating One’s Gender Beliefs
  • Why is this important
  • What is involved in this process
  • How does a clinician integrate this information into their practice?
Practice Assessment
  • What aspect of one’s practice need to be assessed
  • Simple ways to address practice short comings
Assessment with Gender Diverse Clients
  • Best practice for addressing clinical concerns with assessment
  • How to complete assessments that require binary sex indicators
  • The purpose of assessment in clinical practice with clients
  • Challenges with personality assessments

Target Audience

  • Counselors
  • Social Workers
  • Psychiatrists
  • Psychologists
  • Psychotherapists
  • Case Managers
  • Marriage & Family Therapists
  • Occupational Therapists
  • Occupational Therapy Assistants
  • Nurses
  • Addiction Counselors
  • Other Mental Health Professionals

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Overall:      5

Total Reviews: 5


Molly E - BELLEVUE, Washington

"Really enjoyed this speaker and their perspective."

Stephanie C - LARAMIE, Wyoming

"Many thanks to Pesi and to the presenter Susan R for her expertise and sharing such important information. This is an essential resource in my work as a counselor."

Suzanne P - Eugene, Oregon

"Great training"

Brook C - Greenville, South Carolina

"Such a good training. Trainer was so knowledgeable and patient."

Anne M - ARDEN HILLS, Minnesota

"This was great and very informative!"

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