J. Eric Gentry, Ph.D., D.A.A.E.T.S. is an internationally recognized leader in the study and treatment of traumatic stress and compassion fatigue. His Ph.D. is from Florida State University where he studied with Professor Charles Figley – a pioneer of these two fields. In 1997, he co-developed the Accelerated Recovery Program (ARP) for Compassion Fatigue-the world’s only evidence-based treatment protocol for compassion fatigue. In 1998, he introduced the Certified Compassion Fatigue Specialist Training and Compassion Fatigue Prevention & Resiliency Training. These two trainings have demonstrated treatment effectiveness for the symptoms of compassion fatigue, and he published these effects in several journals. He has trained over 100,000 health professionals over the past 20 years.
He is the co-author of Trauma Practice: Tools for Stabilization and Recovery-a critically acclaimed text on the treatment of traumatic stress. He is also the author of the groundbreaking Forward-Facing® Trauma Therapy: Healing the Moral Wound. He is the co-author of Forward-Facing® Professional Resilience: Resolution and Prevention of Burnout, Toxic stress and Compassion Fatigue, Unlocking the Keys to Human Resilience, and Transformative Care: A Trauma-Focused Approach to Caregiving.
Financial: J. Eric Gentry receives compensation as Owner of Compassion Unlimited. He receives royalties as an author for Hogrefo & Huber Publishing. Dr. Gentry receives a speaking honorarium from PESI, Inc.
Non-financial: J. Eric Gentry has no relevant non-financial relationship to disclose.
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- Describe the principles of compassion fatigue and resiliency practices to other professionals and your clients to accelerate treatment
- Develop a comprehensive knowledge of compassion fatigue by discovering the causes, symptoms/effects, treatments and resiliency strategies for potentially debilitating condition
- Explain the neuro-physiology of compassion fatigue and the role that the autonomic nervous system plays in creating, exacerbating and maintaining the negative effects from our work
- Implement skills to self-regulate your autonomic nervous system and immediately eradicate the effects of stress
- Develop a mastery of the concepts, principles and practices of prevention and resiliency with compassion fatigue and woe-related stress sufficient to train other professionals
- List the five (5) evidence-based resiliency skills proven to lessen compassion fatigue symptoms and prevent future symptoms
The three-DVD course is presented stepwise through the 16-certification criteria using didactic and experiential methods.
- Understanding of the historical developments in the field of caregiving that gave rise to the concept of compassion fatigue (e.g., diagnosis of PTSD being included in DSM-III, Yael Danielli, vicarious trauma, burnout research, Beth Stamm, Charles Figley, etc)
- Review of the history and seminal contributors to the development of compassion fatigue
- Ability to articulate the etiology of compassion fatigue through its two primary components: secondary traumatic stress and burnout
- Discussion of secondary traumatic stress and work-related stress developed through patient/client interactions
- Discussion of burnout and work-related stress developed through professional’s interaction in the high-demand health care environment
- Clear understanding of the potential symptoms and effects associated with compassion fatigue
- Review of the spectrum of symptoms/negative effects associated with compassion fatigue
- Skilled administration and interpretation of compassion fatigue assessment instruments for self and others with primary focus upon the Pro-QOL (Stamm, 2005)
- Experiential processing through the administration, scoring and interpretation of the Pro-QOL 5
- Awareness of and ability to narrate one’s own personal/professional history that has lead to negative effects associated with professional and/or volunteer caregiving
- Discussion of the use of personal compassion fatigue narrative as a process of resolving symptoms for self and others
- Exercise: Writing personal compassion fatigue narrative
- Understand the role that perceived threat and sympathetic nervous system dominance play in the generation of compassion fatigue symptoms and, conversely, the role of self-regulation in the amelioration of current effects and prevention of future effects
- Watch DVD "Tools for Hope"
- Identify the process (i.e., “infection”) of secondary traumatic stress-how does a professional become gradually symptomatic when working with traumatized and suffering others?
- Didactic presentation on the process by which witnessed trauma produces stress symptoms in the observer
- Be aware of how to use (a) Connection/Support; (b) Relaxation, and (c) narrative to resolve current symptoms and to prevent future effects associated with secondary traumatic stress
- Active ingredients for resolving traumatic stress
- Application if these ingredients to secondary traumatic stress
- Knowing methods to resolve current and prevent future effects of burnout in professional caregiving contexts
- Discussion of how the perceptual reality (instead of the empirical reality) is the cause of burnout symptoms
- How to mature perception to lessen negative effects and to heighten resiliency
- Skilled application of CBT tools (e.g., relaxation, exposure and perceptual change) to lessen the effects of compassion fatigue in one’s own life
- Discussion of utilization of CBT tools to lessen effects of compassion fatigue
- Experiential: Learning of specific applications
- Appreciate the role of intentionality and principle-based caregiving (i.e., internal locus of control) as a method for symptom amelioration and resiliency
- Didactic presentation on understanding how increased compassion fatigue symptoms produce increased reactivity in care professionals
- Discussion of shifting from reactivity to intentionality as key skill for resiliency
- Experiential: Development of Personal Mission Statement
- Ability to understand and articulate the effects of compassion fatigue as being failed or thwarted professional maturation
- “Making sense of symptoms” and appreciating this process of maturation and resiliency as primary treatment for compassion fatigue
- Ability to understand and articulate the specific processes, trajectory and tasks associated with professional maturation and how developing these skills enhance resiliency
- Discussion of the difference in practices and perceptions of an “adolescent” care professional vs. a “mature” care professional
- Comprehend and articulate a model of professional resiliency that allows the care provider to be healthy and maximally functional independent of environmental “demands” (internal vs. external control)
- Discussion of this important concept of moving control from external (victim) to internal (resiliency) as primary mechanism for professional maturation
- Recognize five (5) key resiliency skills for the prevention of compassion fatigue and how to implement these skills towards the prevention of negative work-related effects
- Perceptual Maturation
- Demonstrate to ability to design a self-directed professional resiliency plan
- Experiential: Complete self-directed resiliency plan coordinated with the five resiliency skills
Counselors, Social Workers, Psychologists, Psychotherapists, Therapists, Addiction Counselors, Marriage & Family Therapists, Case Managers, Nurses, Other Mental Health Professionals
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